Cookies Policy

1. What cookies are

Cookies are small text files or similar pieces of information that may be stored on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device, remember certain information and support the delivery of particular features. Cookies do not normally contain information that directly identifies you by name, although information collected through cookies may be linked with other information held about you.

1win Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, scripts, local storage and device or browser information. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a different meaning is clear from the context.

Cookies can be set by the website you are visiting, which are known as first-party cookies. They can also be set by another service that provides functionality on the website, which are known as third-party cookies. The use of third-party technologies is subject to the relevant provider's own practices and policies.

Some cookies are stored only for the duration of your browsing session and are removed when you close your browser. Others remain on your device for a longer period or until you delete them. The period for which a cookie remains may vary depending on its purpose, your browser settings and the settings applied by the relevant service provider.

How cookies support the website

Cookies help a website function consistently by remembering technical information, maintaining sessions and supporting navigation. They may also help us understand which areas of the website are useful, identify technical problems, improve content and make the website more relevant to visitors. The cookies used at a particular time may change as the website, its features or its service providers change.

2. Types of cookies we may use

The categories below explain the general purposes for which cookies may be used on the 1win Casino website. A single cookie may serve more than one purpose, and not every category will necessarily be used on every page or during every visit.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may help with account or session functions, protect forms and transactions from misuse, remember security preferences, balance requests between systems and identify activity that may affect the stability of the website. These cookies are generally required for requested online services to work properly.

Functionality and preference cookies

Functionality cookies remember choices you make, such as language, region, display preferences or other settings. They may make it easier to return to the website and use features without selecting the same options each time. If you disable these cookies, parts of the website may still be available, but some settings may not be retained or certain features may not operate as intended.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, the time spent on a page, general device information and possible errors. This information can be used in an aggregated or otherwise limited form to measure performance, improve navigation and identify areas that require attention. Analytics information is not intended to determine your individual gambling decisions.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to support security, protect accounts and help detect unusual or potentially harmful activity. This may include information about the browser, device, session, access patterns or interactions with website functions. These technologies can help reduce unauthorised access, automated abuse, fraud and other activity that may put users or the website at risk.

Advertising and marketing cookies

Where used and where permitted, advertising or marketing technologies may help measure campaigns, limit repeated advertising, understand how visitors reach the website and present information that is more relevant to their interests. These technologies may be provided by third parties. You may be able to refuse or withdraw consent for this category through the website's cookie controls or your browser settings.

Responsible gambling context

Cookies do not replace the responsible gambling information, account controls or safer gambling tools made available through the website. If you are concerned about your gambling, consider taking a break, using available account restrictions and seeking independent support. Marketing preferences and cookie choices may affect advertising, but they do not by themselves change account restrictions or safer gambling settings.

3. Your cookie choices and browser controls

When available, the website may provide a cookie banner, preference centre or similar control that allows you to accept, refuse or adjust certain categories of cookies. Your choices may be stored so that the website can remember them. You can change your preferences later by using the available cookie settings control or by clearing the relevant cookie data from your device.

You can also manage cookies through the settings of your web browser or device. Most browsers allow you to block cookies, delete existing cookies, receive a notification before a cookie is stored or restrict third-party cookies. The process differs between browsers and devices, so you should check the relevant help information for the software you use.

• Blocking all cookies may prevent parts of the website from working correctly.
• Deleting cookies may remove saved preferences and require you to make the same choices again.
• Disabling a cookie does not always remove information already collected by a service provider.
• Browser controls may apply to all websites you visit, rather than only to the 1win Casino website.
• Some website features may require strictly necessary cookies and cannot be disabled through ordinary preference controls.

If you use more than one browser or device, your cookie choices may need to be set separately on each one. A change to your browser settings may also affect other websites, online services or content that you use. Before changing settings, consider whether the change could affect sign-in, security, preferences or other functions you need.

Consent and withdrawal

Where consent is required, we will seek it through the relevant website control before using non-essential cookies for the applicable purpose. You may refuse or withdraw consent for those cookies at any time, subject to the choices and controls made available on the website. Withdrawal does not affect the lawfulness of processing that took place before withdrawal. It also does not necessarily remove information that must be retained for security, legal, regulatory or operational reasons.

4. Third-party services, privacy and security

Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services, measure performance, support security, process information or provide other functionality. The providers may receive information such as a device identifier, browser type, approximate location, pages visited, referral information or technical event data, depending on the service and the choices that apply.

Third-party services may operate under their own privacy statements and cookie policies. Those policies may explain how the provider collects, uses, stores and shares information, including whether information is transferred outside Australia. We encourage you to review the relevant third-party information where a service is presented to you or where you choose to interact with it.

Cookies are only one part of the information used to operate and secure the website. Information collected through cookies may be combined with information you provide, information connected with your account and technical information about your use of the website. The way personal information is handled, including your rights and available complaint processes, is explained in our Privacy Policy.

We use reasonable measures intended to protect information from unauthorised access, loss, misuse or alteration. No online transmission, website or storage system can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials secure, use trusted networks where possible and avoid sharing account access with other people.

Information about children

The website is intended for people who are legally permitted to access and use online gambling services in their location. We do not knowingly seek to use the website to collect information from children. If you believe that a child has provided personal information or accessed the website inappropriately, please contact us through the available website support or privacy channel so the matter can be reviewed.

5. Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal or regulatory requirements, or the way in which services are provided. When changes are made, the updated version will be published on this page with a revised date or other indication of the update where appropriate.

You should review this page periodically so that you remain informed about our use of cookies and the choices available to you. If a change requires a new consent choice, the relevant website control may be shown again. Continuing to use the website after an updated policy is published does not override any consent requirement that applies to non-essential cookies.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand a cookie preference or wish to make a privacy-related request, use the contact or privacy options made available on the 1win Casino website. Please do not include unnecessary sensitive information in a message. We may need to verify your identity and clarify the nature of your request before taking action.

This policy is intended to provide general information about cookies and similar technologies. It does not change any applicable website terms, account requirements, responsible gambling measures or legal obligations. If there is a difference between this policy and a specific notice presented when you use a particular feature, the more specific notice may explain how that feature operates.